Here's what to do if you can't log in to CADDi Drawer even after trying multi-factor authentication or resetting your password.
【procedure】
① Check whether an account has been issued to the administrator.
If you do not receive a login email address when resetting your password, please check with your company administrator to see if they have already issued you an account.
【Note】
When resetting your login password, please check to see if the email from "@caddi.com" has been filtered out as spam.
[Hint] What is password reset?
If you forget your login password, you can reset it and log in to CADDi Drawer.
② Make an inquiry
If you have already issued an account but are unable to log in to CADDi Drawer, please contact us using the form below.
[Note] If you cannot use the above inquiry form (Google Forms)
If you are unable to access the inquiry form, please fill out the required information in the template below and send it to us by email at " [email protected] ".
(Subject)
Login error
(Body)
Target email address:
Target company (tenant) name:
Error details: (MFA reset/error code, etc.)